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SERVICE MANAGEMENT
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Explore the critical aspects of service quality, customer satisfaction, and successful business management. Learn about key metrics and the SERVQUAL Model by Parasuraman, Zeithaml, and Berry
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#customer relationship management#service quality#service level agreements
Premium Content
SERVICE MANAGEMENT
4,000so'm
Betlar soni
12 taFayl hajmi
41.62 KBFayl turi
.docx
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